We are seeking a talented eCommerce Specialist to join our digital team. The eCommerce Specialist will work closely with the Marketing Manager and Marketing team to ensure our online stores are performing at the highest levels.
The ideal candidate will be tech-savvy, comfortable working in a fast-paced environment on multiple projects, have a strong understanding of eCommerce best practices and have great communication skills.
Overview of Duties & Responsibilities:
- The smooth day-to-day running of eCommerce stores
- Overseeing the upload of products from the ERP system and formatting for the online environment
- Uploading artwork/content/documents to websites on a regular basis
- Monitoring of traffic & engagement to the websites, with regular reporting of key metrics, pulled from Google, Shopify and nopCommerce analytics
- Daily support for any website issues including login, order placement, online payments, order fulfilment or related queries
- Managing the end-to-end website experience and ensuring on-site content is SEO-optimised
- Assisting team in ensuring GDPR compliance on email/marketing activities
Requirements:
- 3 years experience using Shopify, Wordpress, nopCommerce or other platforms
- Working knowledge of Google Analytics & Webmaster Tools
- Experience with B2B e-commerce and any related plugins
- Ability to work both independently and as part of a team. Willingness to learn new skills.
- Excellent communication & collaboration skills
Experience / Qualifications:
We're excited if you have:
- Any relevant industry certifications (Adwords, Digital Marketing, Business etc.)
- Any relevant industry experience, or previous experience in an online customer support role
- Previous experience managing & maintaining e-Commerce websites
- Understanding of website optimization, web analysis (Google Analytics) & reporting tools.
- Familiarity or exposure to digital marketing strategies, consumer research, SEO, online industry trends and usability best practices.
Beneficial but not essential:-
- Experience with nopCommerce
- Experience with nopTemplates plugins